Mercy Regional EMS is proud to recognize Shelby Belvin as Dispatcher of the Year for the second year in a row.
Shelby approaches every call with professionalism, sound judgment, and genuine care for the crews and communities served. Fellow team members describe Shelby as a calm, steady voice in the midst of chaos—someone who helps keep teams grounded and ensures calls move smoothly from the first moments of response.
Congratulations, Shelby. Mercy Regional EMS is grateful for the outstanding service provided each day and appreciates the critical role dispatch plays in supporting safe, effective emergency care.