Mercy Regional of Oklahoma began operations in Northeast Oklahoma on June 16th, 2006 and has quickly established itself as the premier private ambulance service in the region.

911 Emergency Medical Services

We currently contract to provide Paramedic Life Support 911 emergency medical services to the City of Cleveland, OK; Craig County, OK; Cleora EMS District and Glenpool, OK.  The Cleveland station operates one twenty-four-hour and one twelve-hour ambulance seven days a week.  The primary response area for the Cleveland operations consists of the eastern half of Pawnee County and Southwestern Osage County.  The Craig County operations is a regional cooperative agreement between the Craig County Commissioners, City of Vinita and the Cleora 522 ambulance district.  The Craig County response area includes the entire County and the Cleora School District in Delaware County.  We operate three twenty-four-hour ambulances seven days a week out of two stations, one in Vinita and the other in Cleora.  Glenpool is our newest operation beginning April 22, 2016 we are providing one ambulance around the clock and covers the Glenpool School District.  If you are looking to provide the very best ambulance service for your community, contact us today.

Interfacility Transportation

All our ambulances are equipped with state-of-the-art equipment and highly trained personnel. But we recognize and understand that routinely there are transports that require a higher level of paramedic service for the inter-facility transport care of critically ill or injured patients. Our paramedics complete additional classroom and hospital-based clinical education. This extra education allows them to monitor and treat these critical patients during transport. Paramedics can transport patients on ventilators and multiple or extensive intravenous lines and IV medication administration via multiple chamber pumps. The benefit to hospitals is that they do not need to send their equipment or extra personnel unless they want to. Our units are available to respond within minutes after the call is received from the requesting hospital. Paramedic level transports are commonly used for the following situations, but are not limited to:

  • ICU to ICU transfers for a critical patient or a patient with extensive medication drips, ventilator support, chest tube management, and or invasive monitoring.
  • ER to ER transfers to an immediate higher level of care facility for the acutely injured or critically ill patient.
  • Specialty Hospital to Hospital ICU
  • Hospital to Specialty Hospital transport for long term acute care of critical patient

Mercy Regional provides a wide variety of non-emergent transports for patients from various types of medical facilities and conditions. These transfers can be scheduled in advance or on an emergent basis. These units can be staffed for basic life support, advanced life support, or paramedic life support depending on call type or request. All EMT’s providing basic life support transport of this type are trained in basic airway management, bleeding control, 02 administration, CPR, orthopedic care, plus much more. Non-emergent transports are commonly used for the following:

  • Local emergency room visits or discharge
  • Transfer from one hospital to another for higher level of care
  • Transports from Nursing Care facilities
  • Trips to and from cancer treatment centers
  • Trips to and from dialysis centers
  • Various retirement communities
  • Doctor office appointments

Long Distance Transfers

Mercy Regional can provide a wide variety of long-distance transports for all types of patients. We can consult with family members and case managers in scheduling these transports. We recognize the difficulty in planning for a discharge of a patient from your facility to a long-distance facility or residence. The staff at Mercy Regional is prepared and willing to make this transport as smooth and pleasant for all involved. Please call our communication center 24 hours a day for free consultation and quote for any sort of long-distance transport.

Special Event Standby

Mercy Regional is available for medical standby for large scale community events such as races, rodeos, etc.

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